Help Center

How much do scabbards cost?

A scabbard with a belt and swivel starts at $250 plus shipping and tax.
Can I place an order in person?

Yes, you may come into the store to browse our products or place an order in person. You can also call us at (951)-737-0383 and we will take your order.
I placed an order before, can I get the same spec?

Yes, If you placed an order with us before and you wish to get the same design, leave us a note at checkout or in the "comments" section on our forms. We will contact you regarding your design if we do not have it on file. It is also helpful if you attach an image or email it to us so that we can get a better visual for your design.
How much is regular shipping?

Shipping is an average of $10. Axes and larger/custom products that need to be insured will be a custom charge. Rush Shipping is 25% of your product total price and will be set as priority in our que.
Where can I see your office hours?

You can find all of our business information on the "Contact Us" page. We are open Monday-Thursday from 8am-4pm.
I need my products ready in 2 weeks. Can I get it on time?

*Yes, you will need to select "Rush Order" at checkout for an additional charge of 25% of your total. This will let us know you need your product done ASAP. We will send you an email with the charge and it will show up as a separate charge. *We do not accept Rush Orders for large orders, because they require more time. If you have a deadline that is later than 2 weeks, we will let you know if we can get it ready on time.
Large Orders

Please give us approximately a min. of 6 weeks to finish large orders. If you have a deadline please call ahead of time to check our que times to make sure we can finish it on time.
Wait Times

Our usual wait times are 4-6 weeks but they may vary by product or order volume. If you need your order ready within 2 weeks, please select rush order (additional charge) at checkout or type it in the comment section of a form.

Didn't find what you were looking for? Let us know what you need and we’ll do our best to assist you.

What is your return policy?

Non-Custom Retail

If you are not satisfied with a product, please let us know within 10 days of receipt.

We will send you a return authorization and upon receipt of the returned product we will refund the invoice price excluding a 20% restocking fee. The customer will be responsible for the return insured shipping.

Custom made products cannot be returned for a refund because they cannot be resold.

We will replace defective parts at no charge if notified by email within 10 days of invoice date.

After 10 days the customer will be responsible for return cost and we will evaluate the issue to determine who will be responsible for repair or replacement of part or parts in question. We take time to ensure all products are made with quality materials and to customer specifications.

Custom Retail

Repairs or defective parts

Exchanges

The customer is responsible for the return shipping and difference in cost of the product plus the shipping of the new/exchange product
All products must be returned in unused sellable condition.
The return shipping cost is the responsibility of the customer.
The product may be shipped back whichever way is most convenient.
Make sure to insure for the full replacement value and keep a copy of the tracking number.
Please include a copy of the original invoice with your return.